Summit Transmissions and Auto Care

La Mesa Auto Repair

Top Five-Star Reviewed Shop in San Diego Area

5
Summit Transmissions and Auto Care

We brought our 2001 Ford F150 pickup to see if they could figure out what was wrong with it. It had been lurching and slipping and having all sorts of issues over the last couple of months. I was one of the first appointments of the day and I was greeted at the counter by the owner, Jerry. He was very friendly and easy to talk to. He had me describe what the symptoms were and asked a number of clarifying questions. (I don't speak "mechanic" very well.) Then he took the truck for a test drive - with me as a passenger. It was great being able to point out exactly what was wrong with it while it was happening. When we got back to the shop, Jerry said that he had a guess what was causing the problem and that he'd know in about an hour if he was correct. I decided to wait in their reception area and, sure enough, about an hour later Jerry called me out to the garage so he could show me what was wrong. He explained that there was a leak in one of the seals. He explained that if replacing the seal was all that was wrong then it would cost about $850. If they opened it up and found that there was additional damaged caused by the leak that the price would, of course, be higher to fix it. I was so impressed with Jerry's customer service that I told him to go ahead and fix her. (Originally I was going to call around to get other estimates.) The next day they called me to let me know that the truck was done and I went in to pick it up. Jerry explained the work that he had done and I paid for the repairs. It came to $855. He suggested that I bring the truck back in about a year for a check-up, as the truck is now 12 years old. I told him that we'd be coming back to Summit for sure for that service. Jerry was professional, courteous and explained things in a manner that made sense. I would recommend Summit to anyone.

5
Summit Transmissions and Auto Care

Wow! Summit Transmission has restored my trust that true quality and caring service businesses still exists. I was referred to Summit by a stranger when I was having trouble with my truck shortly after moving into the area. I was so impressed with the fact that Jerry and his team showed genuine concern. They went above and beyond to help me with resolving issues that I was having with my truck. I've been telling others about Summit every opportunity possible. Ohhhh...I was really happy with the price.

5
Summit Transmissions and Auto Care

4000Jerry (the owner) of Summit Transmissions started things off with an invite to his shop to meet him and see his facilities. Once there, I was welcomed and shown why he is the best place to go to for vehicle transmission work. Not only does he have accreditation from the Better Business Bureau of San Diego, but he has received numerous Awards of Excellence in service from a few other sources that may be found online. His shop was filled to capacity; his employees were hard at work and I recommend anyone using his business phone ahead and schedule an appointment. He explained that he couldn't give a generic quote (like many other businesses that day did) because he deals in the specific needs of the vehicles he services. He assured me that once the transmission was opened up and he could visually see what the problems were that he would contact me to advise me of the situation. Once my vehicle was dropped off (at my scheduled appointment time), it took mere hours before I heard back from Jerry and learned specifically what the needed repairs would need to be and exactly how much I could be facing to pay. He was given the green light to proceed and work went ahead. During the time of his work on my vehicle, he found a couple of other things that were directly related with the transmission work being done and he contacted me to get approval for the additional parts (no additional labor fees were needed as the work had already been part of the transmission work to begin with). He received my approval and he quickly set about to make those additional repairs. When I went to pick up my truck, he went over everything that had been done to the transmission, advised me to exercise the four-wheel drive switch on the dashboard (apparently the transfer case solenoid on that particular model of truck tends to get a little "sticky" sometimes) and then offered me a free car wash coupon. I had expected to pay at least $2000.00 or more for the transmission job (as I had received this price range when I had called all of the other transmission shops listed on Angie's List first) but was pleasantly surprised to have paid almost 36% less for everything...and the truck drives so much better now. Thank You Jerry and the team from Summit Transmissions! Sincerely, Brian Woodson

5
Summit Transmissions and Auto Care

Jerry was recommended to me for servicing by the guys at Firestone. They thought I was having some transmission problems. I called Jerry and he took the time to ask me some good questions about how the car was handling and what I was experiencing. By what I told him, he recommended I purchase some SeaFoam to put in my gas tank. I did that and the car has been running beautifully. What great customer service! He was more concerned with helping me than trying to make a buck with work I didn't need. Where do you see that anymore? Wow! I'm really impressed! Thanks, Jerry!

5
Summit Transmissions and Auto Care

I'm the kind of person who works hard for his money who doesn't trust many people because I know the world has become a very difficult place to be and when you find a person not a mechanic with integrity and passion for what they do, you have the peace of mind to know there are still people you can trust places you can take your car to get fix and at the end of the day I can tell my kids see there are still people we can trust. Thank You and Keep up the good work I hope my review helps another family in need of someone they can trust.

5
Summit Transmissions and Auto Care

i was referred to jerry by woods automotive (another great repair shop). they said jerry runs an honest, respectable transmission repair shop. i found that out to be true; jerry went beyond good service. he's responsive and knowledgeable. hence, the reason why he gets 5 stars.

5
Summit Transmissions and Auto Care

I just had my minivan's transmission rebuilt at Summit. I am so happy we were referred here by our regular mechanic. It is so nice to have a place to take your car where you totally trust the people. They have been very helpful making sure the problem is fixed. Thank you Summit.

5
Summit Transmissions and Auto Care

Wow! I am super impressed! What a less than steller shop could have made into a bad situation, Jerry and Sandy made into a small, not terribly expensive situation for me. Long story short, I just had my 1999 Ford Ranger into Drew Ford for other non related repairs and upon picking up my truck, they noted it had a transmission leak and was very low on fluid. However, they did not even tell me about it. I read it when looking over the paper work I got when I left. I was very concerned and after having a huge nagging feeling all day, I drove to work and got on line, and found Summit. After some research, I decided to give them a call and made an appointment for the next morning. I arrived about 930 am and as quick as he could, he took my truck out for a drive and got it on a lift for an exam. After a little bit, he took me out, showed me what was wrong and explained what needed to be done... I sighed and drove home, knowing I couldn't afford another big repair, but knew it was very serious. After making arrangments, I dropped the truck off the next morning and they quickly orderd parts for me.. Jerry let me know it would be about a day or so before all was fixed, but would keep me up to date.. With in a day and a half, I was all fixed and back on the road. I was quite impressed! He didn't try and sell me a new transmission or transfer case, just fixed what needed repair.. I am so happy and can say I am thrilled!

5
Summit Transmissions and Auto Care

Great place, Jerry is always trustworthy and honest. Highley suggest this place.

Thank you for your review. It was our pleasure to help you.

- Summit Transmissions and Auto Care
5
Summit Transmissions and Auto Care

As someone who likes the convenience of my car, but not the upkeep, Summit Transmissions was a breath of fresh air. Jerry was upfront and extremely helpful in getting a part of my transmission replaced. I really felt like he went the extra mile for me, but I think they just call it customer service at Summit.Attempting to keep the long story short, after some unrelated work at the downtown Firestone, my car began leaking transmission fluid. Went back for a flush, and gasket replacement and still had a leak. On the next trip back, Firestone discovered there was a crack in my transmission....ouch! Firestone said they could not do the repair. My husband recommended I take my car to Hontech, which came highly recommended to him by a friend. Hontech informed me that the likely cause was a result of the unrelated work at Firestone - likely a mechanic either leveraged against it or slipped and cracked it while replacing the CV joints....double ouch! This is where I learn that transmissions require a specialist and Hontech sends me out to La Mesa to Summit. Had no problem getting the green light to get my car in the next day for them to have a look. After telling Jerry my situation and him sensing my hesitation to get this fixed right away (I was anticipating small claims court at this point), he offered to call Firestone. After a few minutes on the phone with them, Firestone agreed to pay for the replacement of the part of the transmission that was cracked. I walked away, took the bus home for the afternoon, and the car was ready the next day. Many thanks to Jerry and his team for making what could have been a nightmare into a bearable situation!I would like to point out, too, that Summit is located across the street from a bus stop that runs to Hillcrest, and is near a trolley stop, both of which are beneficial for a car shop.

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