Summit Transmissions and Auto Care

La Mesa Auto Repair

Top Five-Star Reviewed Shop in San Diego Area

Monthly Archives: October 2010

Is your vehicle worth fixing?

Is your vehicle worth fixing?

So you’ve taken your car or truck into the shop and after they’ve checked it out, the manager comes over to you with an estimate for repairs. You look at the bill, look at your car, and then look back at the bill. You turn to the manager and say” that’s more than the car’s worth”. “I’ll buy another car”. Not so fast. Yea, the bill is expensive, but maybe fixing your car or truck is the least expensive option. Let’s start by asking a few good questions. How old is your car or truck? How many miles on the odometer and what kind of miles? Highway, or stop and go? How is the body and paint? How are the tires? What kind of money have you spent on the vehicle recently? You’ll need to look at all these factors before you say “no way” to getting it fixed. Let’s say for example your vehicle that is less than 10 years old, you’ve maintain it pretty good and you just put tires and brakes on it. The interio ... read more

Understanding the problems with installing customer provided parts.

Understanding the problems with installing customer provided parts.

It seems like a good idea. You buy the parts and have some shop install them. You save a little money, and they still make a little. What’s the problem? Let’s start with liability. Most shops carry a garage keepers policy that protects the shop if they install parts that fail and causes an accident or death. That policy does not cover customer provided parts. So for a few bucks, the shop has his you know what on the line if something goes wrong. It’s not worth it. When you own a repair business, you need to make profit on both parts and labor. That profit helps pay the bills, and if something does go wrong, allows the shop to cover the warranty. When you provide your own parts, you are taking that profit away, which means he needs to make it up by charging you more per hour labor rate. Most shops want a good relationship with their customers. Nothing can damage a business faster than an angry customer. Nothing makes a customer angry faster than when you tell him th ... read more

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